7bed's Privacy Policy

General Introduction

7bed is a safe and reliable online gaming platform. Protecting the privacy and personal information of every player who uses our services is our highest priority. This privacy policy explains how 7bed collects, stores, uses, and safeguards your information.

This policy applies to the 7bed website, mobile app, and all related services. By registering on our platform or using any of our services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

What Information Is Collected

When you create an account on 7bed or use our services, we may collect the following types of information:

a) Identity Information:

• Full name and date of birth
• National ID number (for age verification)
• Current address
• Email address and mobile number

b) Financial Information:

• bKash, Nagad, Rocket, or Upay account numbers (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

c) Technical Information:

• IP address and device information
• Browser type and operating system
• Cookie and session data
• Activity logs on the platform

d) Gaming Information:

• Game history and betting records
• Bonus usage details
• Preferred game categories and play style

How Information Is Collected

7bed collects your information through various methods:

• Directly provided information: What you provide directly through registration forms, identity verification processes, and support communications.
• Automatically collected information: When you use our platform, certain information is collected automatically through cookies, web beacons, and log files.
• Information from third parties: We may collect certain information from trusted third parties for identity verification and fraud prevention.

We never collect any personal information without your consent or when it is unnecessary.

Purpose of Data Use

7bed uses collected information only for the following legitimate purposes:

• Account creation, verification, and management
• Processing deposits and withdrawals
• Age verification (confirming 21+) and identity verification
• Detecting and preventing suspicious or fraudulent activity
• Ensuring compliance with responsible gaming policies
• Providing customer service and support
• Improving platform performance
• Meeting legal obligations
• Managing bonuses and promotions

Data Security Measures

7bed uses industry-standard technology and processes to ensure the security of your information:

• SSL/TLS Encryption: All data transmitted to our site is protected by high-grade SSL encryption.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Access Control: Only authorized staff have access to data on a need-to-know basis.
• Regular Security Reviews: Our system security is regularly tested and updated.
• Firewall Protection: Advanced firewall systems prevent unauthorized access.

While we ensure the highest security measures, no data transmission over the internet can be guaranteed to be completely secure. However, we are always committed to protecting your information.

Sharing Information with Third Parties

7bed does not sell or lease your personal information. However, information may be shared in the following limited circumstances:

• Payment processors: To complete transactions with bKash, Nagad, Rocket, Upay, and banking partners.
• Identity verification services: With trusted partners for age and identity verification.
• Legal authorities: To comply with legal obligations or as required by legal proceedings.
• Technical service providers: With technology partners for platform operations — under strict confidentiality agreements.

All these partners are contractually bound to comply with our privacy standards and may not use your information for any other purpose.

Cookie Policy

7bed uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your experience on our site.

Types of cookies we use:

• Essential cookies: Necessary for the site to function properly, such as maintaining login sessions.
• Functionality cookies: To remember your preferences and settings.
• Analytics cookies: To analyze and improve platform usage.

You can manage cookies through your browser settings. However, disabling certain cookies may cause some site features to not work properly.

Data Retention Period

7bed retains your personal information only for as long as necessary. Generally:

• All relevant information is retained while the account remains active.
• Even after an account is closed or deactivated, some information may need to be retained for a specified period due to legal and regulatory obligations.
• Financial transaction records may be retained for an extended period as required by law.
• After the required period, data is securely deleted.

Your Rights

As a 7bed user, you have the following rights:

• Right to access: You can find out what information we hold about you.
• Right to correction: You can request correction of inaccurate or outdated information.
• Right to deletion: In certain circumstances, you can request that your information be deleted.
• Right to restrict processing: In some circumstances, you can request that use of your information be limited.
• Right to object: You can object to the use of your information for marketing purposes.
• Right to data portability: You can request a copy of your information.

Protection of Minors

7bed provides services only to those aged 21 and above. We do not knowingly collect any information from minors. If we confirm that a minor has registered, we will immediately close that account and delete the associated information.

We use reliable methods for age verification and may request additional documents in suspicious cases.

International Data Transfers

In some cases, your information may be processed or stored on servers located outside Bangladesh. For such transfers, we ensure that appropriate security measures are maintained and that data protection standards are upheld.

We have strict data protection agreements in place with our technology partners in the countries where data is processed.

Policy Changes and Updates

7bed reserves the right to update this privacy policy as needed. For significant changes, we will:

• Send a notification to your registered email.
• Display a notice on the website.
• Update the "Last Updated" date on this page.

If you continue using our services after changes are made, you will be considered to have agreed to the updated policy. We therefore recommend checking this page regularly.

Complaints and Review

If you believe that 7bed has violated your privacy rights, you are advised to contact us directly first. We take all complaints seriously and try to resolve them as quickly as possible.

After a complaint is submitted, our support team will review your matter and contact you with an appropriate resolution.